About PawCare
Toronto's most trusted pet services marketplace, connecting loving pet owners with verified, professional care providers since 2020.
Our Story
PawCare was born from a simple idea: every pet deserves access to quality, reliable care, and every pet owner deserves peace of mind.
Founded in 2020 by Emma Thompson, a veterinarian who saw firsthand the challenges pet owners faced finding trustworthy care, PawCare has grown into Toronto's leading pet services platform.
Today, we connect over 10,000 pet owners with 500+ verified providers across the Greater Toronto Area, facilitating thousands of happy bookings every month.
Our mission is simple: make quality pet care accessible, affordable, and stress-free for everyone.
Our Mission & Vision
Our Mission
To revolutionize pet care by creating a trusted marketplace that empowers pet owners to find quality services while supporting local providers in building successful businesses.
Our Vision
To become Canada's most trusted pet care platform, setting the standard for safety, quality, and innovation in the pet services industry.
Our Values
The principles that guide everything we do
Pet-First Approach
Every decision we make prioritizes the health, safety, and happiness of pets.
Trust & Safety
Rigorous verification and background checks for all service providers.
Community
Building a supportive community of pet lovers across Toronto.
Excellence
Maintaining the highest standards of quality in every service.
Trust & Safety
Your pet's safety is our top priority
Background Checks
Every provider undergoes comprehensive background screening including criminal record checks and identity verification.
Verification Process
We verify certifications, licenses, insurance, and collect professional references before approval.
Ongoing Monitoring
Continuous review of ratings, feedback, and performance to maintain the highest standards.
Meet Our Team
Passionate pet lovers dedicated to your pet's wellbeing
Emma Thompson
Founder & CEO
Former veterinarian with 15 years of experience in pet care.
James Wilson
Head of Operations
Tech entrepreneur passionate about connecting pet owners with quality care.
Sofia Martinez
Community Manager
Dog trainer and advocate for responsible pet ownership.
Michael Chen
Head of Trust & Safety
Ensures all providers meet our rigorous safety standards.
Join the PawCare Community
Whether you're looking for care or want to provide services, we'd love to have you.